Federal and state laws provide for specific patient rights. At Brigham and Women’s Hospital, we recognize our responsibility to respect these rights as well as to inform you of them. This summarizes both federal law and the Massachusetts Patients’ Bill of Rights.
Brigham and Women’s Hospital is committed to responding to patient’s issues or concerns about patient care and safety. We encourage patients and families to contact Patient Relations at 617-732-6636 if there is an issue or concern. If the concern is not resolved through this process, you have the right to file a grievance and you may contact any of the following agencies:
It is the policy of Brigham and Women’s Hospital to treat all patients and not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity or expression, age or disability.
We recognize that patients may face unique health care challenges, and we commit to caring for you with respect, dignity and cultural humility. Let us know how you identify yourself and how our services can best meet your needs.
For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.